Yes, Eurosec EV Chargers are fully certified and compliant with all local regulations in Dubai, UAE, ensuring that our EV charging solutions meet the highest standards of quality and safety. Our chargers are approved by regulatory bodies such as DEWA (Dubai Electricity and Water Authority), ADQCC (Abu Dhabi Quality and Conformity Council), and SASO (Saudi Standards, Metrology and Quality Organization). These certifications ensure that both our home EV chargers and commercial EV chargers are reliable and adhere to all national and international standards. Additionally, our EV charging stations are compatible with the UAE’s growing electric vehicle infrastructure, providing peace of mind to our customers.

Eurosec offers a comprehensive range of EV charging solutions, designed to cater to both residential and commercial needs. Our product range includes a variety of AC chargers and DC chargers, ideal for home EV charging as well as high-demand commercial installations.

For Homes: We provide the best home EV chargers available in the market, including options like 7kW, 11kW, and 22kW AC home chargers. These wall-mounted chargers are designed for easy installation in your garage or private parking space.

For Businesses: Eurosec is proud to offer Ultra Fast DC EV charging solutions designed for public spaces, businesses, and commercial properties. Our fast charging stations provide up to 360kW of charging power, making them perfect for high-traffic areas such as shopping malls, hotels, and business parks. These chargers ensure that your EV charging infrastructure can support multiple vehicles simultaneously without compromising on speed or performance.

Smart Home EV Chargers: Eurosec also offers smart home EV charging solutions that can be controlled remotely using the EV App, which allows users to monitor their EV charging stations from their smartphones. Our smart chargers feature OCPP compatibility (Open Charge Point Protocol), which is essential for future-proofing your charging infrastructure. This integration allows you to track your charging status, adjust settings, and access detailed reports.

At Eurosec, the safety and reliability of our EV chargers are our top priority. Each of our products undergoes rigorous testing and quality control measures to meet the highest industry standards.

IP65 & IK10 Ratings: All our AC home EV chargers come with IP65 and IK10 ratings, ensuring protection against dust, water, and impact. This makes them perfect for installation both indoors and outdoors, withstanding the elements and ensuring longevity and reliability. Our DC chargers are rated IP54, offering protection in moderate weather conditions, and IK10 for impact resistance, providing durability and peace of mind for customers using our charging solutions in more demanding environments.

OCPP Technology: Our EV chargers are compatible with the latest OCPP 1.6 and OCPP 2.0+ protocols, which enable seamless communication between the charger and the EV App. This connectivity allows for real-time monitoring, remote diagnostics, and secure updates, ensuring your chargers are always running at peak performance.

Built-in Safety Features: All Eurosec EV chargers include built-in safety mechanisms such as over-current protection, short-circuit protection, and temperature monitoring. These features are crucial for preventing accidents and ensuring that your EV charging station operates safely and reliably, whether it’s a home charger or a commercial EV charging infrastructure.

Yes, Eurosec offers end-to-end installation services for both home and commercial EV chargers. Our certified installation professionals ensure that your EV charging station is set up efficiently, following all local safety regulations and industry standards. The installation process involves:

Site Assessment: Before installation, our team conducts a thorough site assessment to determine the optimal location for your EV charging station. We evaluate your electrical setup, ensuring that your charging point is positioned for easy access while maximizing safety and functionality.

Installation of Charging Equipment: Our technicians will install your wall-mounted EV chargers or pole-mounted chargers, depending on your preference. For commercial EV chargers, we ensure that the installation supports multiple charging points, making it easier for your business to handle high-volume use.

Testing and Commissioning: After installation, we perform rigorous testing to ensure that your EV charger is operating correctly. This includes checking for power distribution, verifying safety features, and ensuring that all charging points are fully functional.

Integration with the Eurosec EV App: For smart chargers, we assist with the integration of your charging station into the Eurosec EV App, enabling you to control and monitor your chargers remotely.

Maintenance and Support: We offer regular maintenance services to ensure that your EV chargers remain in excellent working condition over time. Whether you have a home charging station or a public charging network, Eurosec’s customer support is available to provide ongoing assistance.

Eurosec provides advanced software solutions to manage your EV charging stations efficiently, whether for residential or commercial use.

EV App for Smart Chargers: Our EV App allows users to monitor their home EV chargers and commercial EV stations remotely. The app provides real-time data on charging status, and energy usage, and allows users to manage charging schedules. The app also offers smart features like load balancing and energy optimization, enabling users to maximize efficiency and minimize costs.

Charge Point Management System (CPMS): For commercial users, Eurosec offers a sophisticated Charge Point Management System (CPMS). This system allows businesses to manage and monitor multiple EV chargers remotely, track energy consumption, generate reports, and even handle billing and payment for public charging stations. The system is highly scalable, so whether you have just a few charging points or an entire EV charging network, Eurosec’s CPMS can grow with your needs.

Eurosec offers an industry-leading warranty on all its EV chargers. Our standard warranty includes:

3-Year Warranty on AC Home EV Chargers: Our 7kW, 11kW, and 22kW AC home EV chargers come with a 3-year warranty covering defects in materials and workmanship. This warranty can be extended to provide additional peace of mind.

2-Year Warranty on DC Fast Chargers: For our Ultra Fast DC EV chargers, we provide a 2-year warranty, which is extendable. This warranty ensures that your high-speed charging solutions are covered for any defects or failures, ensuring that your investment is protected.

Extended Warranty Options: We also offer extended warranty options for both home and commercial chargers, ensuring that your EV chargers remain in top condition for years to come.

Eurosec provides dedicated customer support for troubleshooting, maintenance, and warranty-related issues. Our support team can be reached through:

Phone: Call our customer support hotline for immediate assistance.

Email: Send an email to our support team with details of your issue, and we will respond promptly.

Online Support Portal: Use our online support portal to create a service request or access troubleshooting guides for common issues.

Our team is trained to handle issues related to EV chargers and will assist you with troubleshooting, software updates, and warranty claims. For urgent issues, we offer remote diagnostics to quickly identify and resolve problems with your home EV chargers or commercial charging stations.